What are our IT support services?
From hardware support to cybersecurity, our team of accredited professionals takes the stress out of IT by offering reliable and fast solutions for your entire business. We can either help you with elements of your IT setup or for companies who need a partner in IT, we offer industry-leading Managed Services.
Remote & Onsite IT Support
Our IT support contract assures you of fast response times and unlimited remote and onsite support from our support engineers. Our primary goal is to significantly reduce your IT issues. We allocate a dedicated contact who will identify trends and underlying causes of any issues and develop a strategic plan to address these.
A Single Point of Contact
Your aspiration for technology should go beyond the basic requirement that it works with minimum downtime. Technology has the potential to have a significant impact on your business performance. As technology becomes more pervasive and complex, those businesses that look at technology simply as a utility will get left behind.
We take responsibility for all your technology; we are the single point of contact for all your IT issues.
Client feedback
We regard the people in Cloudstream as true work colleagues as they interact with us on a daily basis to help deliver a first class Managed Voice, Data, Internet and IT service. We look to Cloudstream whenever we have additional IT requirements at our Business Centres. The support from Cloudstream has consistently delivered. First Class support is key to our business to which Cloudstream has always been there to provide guidance or hands on problem solving, they have worked with our customers and allow us to provide a stable and reliable platform
Cloudstream have been great and I wouldn’t look elsewhere. Their advice has always been good and when you want something, it always gets done. They don’t oversell and just do what they say on the tin. The Cloudstream engineers are always well prepared, having planned thoroughly what they will do when they get to the site prior to their visit, based on their experience of the infrastructure and systems.
Cloudstream are responsive and easy to deal with. For us they take the strain out of IT and communications and have become a highly valued supplier. I would have no hesitation in recommending Cloudstream as a business partner.
We have been with Cloudstream Technology for over 2 years now and have dealt with various members of the team in all areas of the company. I have to say that there is not a single thing I can fault them on. From any adaptions we’ve required on the website, to any queries we’ve had regarding different areas of the web. Every time, each member of the team has dealt with us in a friendly and efficient manner, answering all our questions and resolving any issue we’ve had using their extensive knowledge. They are the best website company we’ve used and we will continue to use them for the foreseeable.
Technology Partners
Get in touch about IT Support
Contact Us
We would love to hear from you if you are in need of industry-leading Managed Services and IT & network support services. We offer support for all your IT needs, under one roof, taking the stress out of technology.
Home Farm, Kelty, Fife, Scotland KY4 0JR
0800 0886 555
Monday to Friday – 9:00am to 5:00pm
