What are our IT support services?
Our team of accredited professionals takes the stress out of IT by offering reliable and fast solutions for your entire business, all the way from hardware support to cybersecurity to digital services. We can supply on-demand service for individual elements of your IT setup or for organisations who prefer a partner in technology, we offer industry-leading Managed IT Services.
Remote & Onsite IT Support
With a managed IT support contract, you are assured of fast response times and unlimited remote and onsite support from our support engineers. Our main objective is to significantly reduce your IT issues. We assign your business a dedicated contact who will work in partnership with you to analyse and identify issues and develop a strategic plan to address them, thereby reducing downtime and improving productivity and performance.
A Single Point of Contact
However, your aspiration for technology should go beyond the basic requirement that it works with minimum downtime. Technology has the potential to have a significant positive impact on your business performance. As technology becomes more pervasive and complex, those businesses that look at technology simply as a utility will get left behind. Therefore part of our remit its to help clients get the maximum benefit from their technology that will support business goals.
At Cloudstream Technology, we take responsibility for all your technology; we are the single point of contact for all your IT issues.
Your partner in technology
Cloudstream Technology was originally established in Kelty, Fife in 1999. Our objective was to build a group that combined all the services that satisfy the IT and digital needs of business. Since then, through sustained growth and selective acquisition, we have become uniquely capable of becoming your one partner in technology.
This approach, where we can act as a single point of contact for all of your IT & network support and digital services, is what distinguishes Cloudstream Technology from other IT support companies in the county of Fife.
Our unique team works with the Cloudstream Group’s aims in mind to ensure a holistic and reliable service. We are, therefore, a supplier you can trust to become part of your team.
Business & technology in Fife
Business in Fife: Changed Days
Fife is perhaps best known for its historical industries of coal mining, fishing and the production of linoleum, for which Kirkcaldy was internationally famous. However, technology has long been a part of the business life of the county, in particular since the “Silicon Glen” boom during the later 20th century when many technology firms established a presence in Fife.
Today, the giant global tech company Amazon is a significant employer in Fife, with its distribution centre near Dunfermline. Other multinational businesses also operate in Fife, including Diageo, which runs a distillery at Leven. Tourism contributes significantly to the Fife economy, with visitors attracted by golf at the historic university town of St Andrews (pictured), and to the picturesque fishing villages of Fife’s East Neuk.
Cloudstream are responsive and easy to deal with. For us they take the strain out of IT and communications and have become a highly valued supplier. I would have no hesitation in recommending Cloudstream as a business partner.
We have been with Cloudstream Technology for over 2 years now and have dealt with various members of the team in all areas of the company. I have to say that there is not a single thing I can fault them on. From any adaptions we’ve required on the website, to any queries we’ve had regarding different areas of the web. Every time, each member of the team has dealt with us in a friendly and efficient manner, answering all our questions and resolving any issue we’ve had using their extensive knowledge. They are the best website company we’ve used and we will continue to use them for the foreseeable.
Cloudstream have been great and I wouldn’t look elsewhere. Their advice has always been good and when you want something, it always gets done. They don’t oversell and just do what they say on the tin. The Cloudstream engineers are always well prepared, having planned thoroughly what they will do when they get to the site prior to their visit, based on their experience of the infrastructure and systems.
We regard the people in Cloudstream as true work colleagues as they interact with us on a daily basis to help deliver a first class Managed Voice, Data, Internet and IT service. We look to Cloudstream whenever we have additional IT requirements at our Business Centres. The support from Cloudstream has consistently delivered. First Class support is key to our business to which Cloudstream has always been there to provide guidance or hands on problem solving, they have worked with our customers and allow us to provide a stable and reliable platform
Get in touch about IT Support
We would love to hear from you if you are in need of industry-leading Managed Services and IT & network support services. We offer support for all your IT needs, under one roof, taking the stress out of technology.