Taking care of all your technology needs

Managed IT Services

Our flagship IT & network support service – complete managed IT services to meet the needs of your business with agility and expertise.

IT professional showing cloud services

What does a managed IT service provider do?

We provide IT Managed Services, which means we take care of all your technology needs. Our IT helpdesk provides timely IT support for your technology issues, and more importantly, we assist you to develop an IT strategy that supports your business goals and maximises your return on investment. We offer a clear managed service pricing structure with fees calculated on a per user per month basis, as well as the option of additional services.

The real value we provide for our clients is to maximise the value of their technology to help achieve their business goals. This will predictably lead to improved productivity, through a lower number of support calls and increased functionality.

Our full Managed IT services
A team working on laptops

How do we improve the value of your technology?

We measure the performance of our clients’ technology against our detailed technology success standards for key strategic areas; security, business continuity, hardware, software and procedures.  This detailed and ongoing process provides a clear indication of the areas where improvement in technology performance is required.

The way we achieve this is by following our systematic SummIT Process which delivers consistent results for all our clients. With this process, we have been helping clients succeed for over 15 years.

Making an impact for our clients

Service Delivery KPIs July 2021

Client Satisfaction
Tickets Resolved
Average Response
Same day fixes

Choosing Cloudstream Technology as your managed IT service provider

Why should you work with us?

Think of us as your IT department, an extension of your business, keeping you connected, secure and productive. With our clear monthly pricing, flexible services and proactive approach to IT, your business is in safe hands. We help you maximise the value of your technology to achieve your business goals.

One point of contact

Working with Cloudstream Technology means having a single point of contact for all your IT, telephony and digital marketing requirements – efficient, cost-effective and simple digital enablement.

A women working in an IT support office

Make IT an investment

We follow a ‘Make IT an investment, not a cost to your business’ philosophy, providing unique, reliable, and innovative IT services for reasonable prices.

In choosing us to handle your managed IT, you will benefit from decades of experience and a team of IT professionals who will enhance and improve the performance of your in-house tech and thereby enhance the performance of your staff, your communications and your business as a whole.

  • Fast response times (under 4 hours)

  • On-site support available
  • Eliminate recurring issues

  • Proactive IT strategy

  • Tailored IT solutions

  • Regular IT reviews

HASSLe-Free Set Up

Get started with Managed IT

Client feedback

InchDairnie Distillery

Cloudstream have been great and  I wouldn’t look elsewhere. Their advice has always been good and when you want something, it always gets done. They don’t oversell and just do what they say on the tin. The Cloudstream engineers are always well prepared, having planned thoroughly what they will do when they get to the site prior to their visit, based on their experience of the infrastructure and systems.

Ian Palmer | Director, InchDairnie Distillery
Crossmatch Recruitment

Cloudstream are responsive and easy to deal with. For us they take the strain out of IT and communications and have become a highly valued supplier. I would have no hesitation in recommending Cloudstream as a business partner.

Eileen Nicolson | Administration Manager, Crossmatch Recruitment
Fife Council

We regard the people in Cloudstream as true work colleagues as they interact with us on a daily basis to help deliver a first class Managed  Voice, Data, Internet and IT service.   We look to Cloudstream whenever we have additional IT requirements at our Business Centres. The support from Cloudstream has consistently delivered.   First Class support is key to our business to which Cloudstream has always been there to provide guidance or hands on problem solving, they have worked with our customers and allow us to provide a stable and reliable platform

Andrew Goulder | Coordinator (Business Property), Fife Council
Langton Motor Company

We have been with Cloudstream Technology for over 2 years now and have dealt with various members of the team in all areas of the company. I have to say that there is not a single thing I can fault them on. From any adaptions we’ve required on the website, to any queries we’ve had regarding different areas of the web. Every time, each member of the team has dealt with us in a friendly and efficient manner, answering all our questions and resolving any issue we’ve had using their extensive knowledge. They are the best website company we’ve used and we will continue to use them for the foreseeable.

Matt Langon | Director, Langton Motor Company

Technology Partners

Get in touch about IT Support

    Interested in...

    Contact Us

    We would love to hear from you if you are in need of industry-leading Managed Services and IT & network support services. We offer support for all your IT needs, under one roof, taking the stress out of technology.